Lowering your shipping costs just got easier

Shipping Refunder by SimOneEMS is a shipment auditing and automated communication platform that secures refund credits back to your FedEx, DHL and UPS accounts.

Secures every refund

The 40-point inspection on each shipment finds all potential refund claims available and immediately files refund claims with context to secure maximum refund credits from FedEx, DHL and UPS.

Getting started is easy

Seamlessly integrates with your existing process. No need to update passwords, add accounts or make any changes to your FedEx, DHL or UPS accounts.

Designed to save money

Shipping Refunder only splits refund credits that were secured by Shipping Refunder, not the total, resulting in lower service fees compared to other service providers.

Bank level security

The team behind SimOneEMS has decades of experience building enterprise-grade software with bank-level security that's been hardened by penetration testing performed by the software security firm Cigital.

Shipping Refunder helps hundreds
of businesses save thousands
on shipping

Small parcel shipping are expertly audited by Shipping Refunder. Automated tools that work together to deliver refunds back to FedEx, DHL and UPS shipping accounts without anyone on your team doing any work whatsoever.

  • We do all of the work, and you collect the savings.
  • There's no extra work for anyone on your team.
  • There's no change required in your existing process.
  • 100% of the refunds available within your shipping account are secured.
  • There are no upfront or ongoing fees.
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Shipping Refunder looks great on any phone, tablet or desktop computer making it easy to manage your shipping accounts and get reports while on the go.

Shipping Refunder makes splitting the refunds delivered a breeze. Credit cards are securely stored with Stripe and AutoPay applies payment to any invoice generated.

  • Works on any device
  • Does all the work
  • Easy-to-use
  • Secure credit card storage
  • AutoPay Built-in
  • Great reporting
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SimOneEMS handles all parts in finding and securing refunds back to your FedEx, DHL and UPS shipping accounts for late packages and billing mistakes. All work is done on a performance-basis. 50% of the savings secured is the contingency fee for using the service to save money on shipping.

1Create an account

Creating an Account only takes two minutes, and we only need a few bits of information to complete the process. No credit card is required at the time of registering your account. Upon registration, SimOneEMS immediately begins the audit your shipping accounts and files refund claims automatically. Upon registration, SimOneEMS immediately begins the audit your shipping accounts and files refund claims automatically.

2We do the work

Shipping Refunder by SimOneEMS is like spell check for your shipping accounts, looking for late deliveries, address correction surcharges, Saturday delivery surcharges, dimensional weight overages, duplicate charges, residential fee surcharges, and unused shipping labels. A 40-point audit comprehensively analyzes each shipment and claims for refunds are automatically submitted to FedEx, DHL and UPS with the context required to get the refunds you deserve.

3You save money

Claims are automatically submitted and tracked as they are credited back to your FedEx, DHL and UPS accounts. Shipping Refunder verifies the amount of each refund, and splits this amount with you, 50-50. This is our contingency fee for service. As such, the Shipping Refunder shipment auditing platform can only you money. It's found money! There are no upfront or ongoing fees; just a split of savings delivered. Make the no-risk move to get the savings you deserve.

Get started
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SimOneEMS makes splitting the refunds delivered a breeze. Credit cards are securely stored within Shipping Refunder with Stripe and AutoPay applies payment to any invoice generated.

Core services

Automated tools that work together to deliver refunds back to your shipping accounts.

Shipment auditing

A comprehensive, 40-point audit is performed on each shipment.

Claim submission

Claims for refunds are submitted to FedEx, DHL and UPS automatically.

Claim verification

Refund claims submitted are tracked throughout the review process.

Manifest tracking

Each shipping label is monitored to ensure shipment.

Shipment voiding

A comprehensive, 40-point audit is performed on each shipment.

Online billing

Secure and easy payments can be made using credit cards.

Weekly reporting

Clear and simple reports show auditing related activities.

Detailed reporting

Comprehensive reporting improves operational efficiencies.

Faster refunds

Software is the competitive advantage of Shipping Refunder. Each shipment is auditing and claims filed within minutes. This helps drive performance and capture all the refunds available within a shipping account.

Better terms

Shipping Refunder only splits refund credits that were secured by Shipping Refunder, not the total of refund credits on your UPS, DHL and FedEx statements, resulting in lower service fees compared to other service providers.

Help center

A knowledge base of answers to questions adds to the great support provided by the SimOneEMS team to customers. Get quick answers to common questions within the help center in your account.

Get the refunds you deserve

Shipping Refunder is ready to lower your shipping costs.

Get your refunds

34

Refunds

14

Billing mistakes

20

Late deliveries

820

Shipments

What our customers say

Hundreds of businesses have collectively saved millions with the Shipping Refunder shipment auditing platform. Shipping Refunder works with businesses of all sizes, including small businesses, large enterprises and governmental agencies to lower total shipping spend.

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A no-brainer for our operation. No one was looking at our shipping accounts before we signed up for the Shipping Refunder auditing platform.

Mike W.

Purchasing manager

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Cost reconciliation and reporting was a big reason why we signed up for Shipping Refunder. The PDF doc provided help us visualize cost data.

Charles R.

Director of Global Logistics

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Carrier invoices are complex and hard to understand. SimOneEMS does a better job than we were doing internally.

Julie F.

Co-owner

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Our previous freight auditing company only secured half of the savings that Shipping Refunder finds and delivers back to our FedEx, DHL account each week.

Paul H.

Owner

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Shipping Refunder by SimOneEMS saves us $1k each month. It's like found money! To the team behind this app, you guys rock!

Randy J.

Operations Manager

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Our small business ships for less thanks to Shipping Refunder by SimOneEMS. Great concept and great billing terms. Thank you.

Jason L.

Business Owner